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The Basil Collection is an online retailer based in San Francisco, CA.
Our Mailing Address is:
The Basil Collection
1415 Hyde Street, Suite 2
San Francisco, CA 94109
You can reach us by phone at:
(415) 902-6771
However, we prefer that you contact us by email by sending a message to:
info@thebasilcollection.com.
Refund and Return Policy
Your satisfaction with your purchase from The Basil Collection is guaranteed. If you are not happy
with your order, please contact us by email at info@thebasilcollection.com within 14 days of receipt
to arrange for a full refund less shipping and handling charges. If your product is defective in any
way, we will refund your purchase including shipping and handling charges.
Payment Policy and Options
~ We are happy to accept Visa and MasterCard through our secure online payment system.
~ Orders may be placed online, or you may also arrange to pay by telephone. If you would like to
place a phone order, please contact us at info@thebasilcollection.com.
~ When you order online, you will receive an email confirmation and a status update to confirm
when your order has been shipped and when you should expect to receive it.
~ You will not be charged until time of shipment.
Privacy Policy
Please Click Here to view our Privacy Policy.
